Privacy Policy and Terms of Use

Introduction

As an AT&T Preferred Dealer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about AT&T services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us by phone or through our website
  • Inquire about AT&T services
  • Request service availability information
  • Sign up for AT&T services through us

This information may include your name, address, phone number, email address, and service preferences.

How We Use Your Information

We use the information we collect to:

  • Process your service requests and orders
  • Communicate with you about AT&T services
  • Provide customer support
  • Check service availability in your area
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • AT&T for service activation and billing purposes
  • Service providers who assist us in our operations
  • Law enforcement when required by law

We do not sell your personal information to third parties for marketing purposes.

AT&T Privacy Policy

When you become an AT&T customer, your information will be subject to AT&T’s Privacy Policy. We encourage you to review AT&T’s privacy practices at att.com/privacy.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). See our “Do Not Sell My Info” page for more information about your California privacy rights.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please call us at 817-781-2824.

Terms of Use

By using this website, you agree to:

  • Use the site only for lawful purposes
  • Not attempt to gain unauthorized access to any portion of the site
  • Not transmit any harmful code or malicious software
  • Respect all intellectual property rights

Last Updated: January 2025

Offer Details

Switcher Reward Card Offer

Subject to change and may be discontinued at any time. Available only to new residential customers who switch from their current residential internet provider to AT&T Fiber (300 or higher plan). Customer must provide valid proof of previous internet provider’s Early Termination Fee (ETF) charge dated no more than 60 calendar days prior to AT&T Fiber order.

Reward Card Value:

Amount based on customer’s actual ETF from previous provider rounded up to the nearest $10 increment up to a maximum of $1000. Offer excludes taxes, service fees, return equipment fees, or ETF incurred on services bundled with previous provider.

Redemption:
Watch your mailbox!
  • You will be sent an email or letter with redemption instructions for each card offer.
  • Please allow up to 6 weeks from the time you activate your qualifying service.

Redemption required within 75 days from reward notification mail or email date.

Card delivered within 3-4 weeks after redemption to customers who maintain and pay for qualifying service from activation date and through reward fulfillment. Card expires at month-end 6 months after issuance.

For Cardholder Agreement, go to rewardcenter.att.com. Card is issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.

Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers.